Gold Spike Collar
Please notify us via email of the return and reason for the return at
Sales@behoneybee.comprior to sending the item back to ensure criteria are met. All returns must be received within 21 days of the shipment date to the address below. Please include your order # on the outside of the package. Returned items must still have merchandise tags attached, be unwashed and unworn. Returned Items must not smell like smoke, have animal hair on them, or be modified in anyway etc. Items that do not meet these criteria or are apart of our non-returnable items will be denied. Returns may be shipped to:
BeHoneyBee: Order # _________ 3202 Beven Dr, Escondido, CA, 92027
Your refund will be processed within 7-10 business days of us recieving your return package. You will be notified via email of the refund at the email address listed on your paypal account. Please allow time for your bank to process the return (normally between 3-7 days) BeHoneyBee is not responsible for any shipping charges which occur from a return unless item is damaged or defective upon reciept.
Kindly package any items for return carefully and securely, and insure them for the full amount and return to us, with postage paid. Shipping and handling fees are not refundable. There is also 10% restocking fee on all accepted returns. Please double check your measurements before placing an order and do not hesitate to email us with any questions. We want you to be very happy with your purchase, so we like to encourage you to ask before placing the order.
VINTAGE & PRE-LOVED ITEMS:
Vintage and Pre-loved items are final sale. Please double check your measurements before placing an order and do not hesitate to email us with any questions. We want you to be very happy with your purchase, so we like to encourage you to ask before placing the order.
* Gift cards are non refundable. * Items returned purchased on gift cards are not elegible for a refund, instead a store credit will be given
NON RETURNABLE ITEMS:
The following items are non-returnable.
* All items purchased on sale * Hats * Hair accessories * Intimates, bodysuits or swimwear * Gloves * Earrings * Vintage pieces
You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based.